In house security vs. private security

In today market expansion, many businesses, especially hotels and retail stores, opt in for having their own in house security. In this article we aim to make a fair comparison between in house security vs. private security.

Did you know that decisions are the hardest thing to make, especially when it is a choice between where you should be and where you want to be?

For every business that’s in need of security, there’s only two options to choose from.

First option is to employ staff directly, choosing in-house security until revenue start rolling in as a start-up. Or, on the other hand, already being an established brand, you may want to have direct control on your own personnel, so in-house security sounds a good choice.

The second option is to contract a specialised private security company like SHIELD.


Decisions, decisions…I know what you’re thinking.


-Can I save more money by having in-house security than hiring a security company provider?


If you are a start-up or an established brand that requires security services, this article is just for you.


In every business it’s always good to have opinions, right?


Selecting, training and supervising your own security may seem a good advantage, however there may be other aspects slipping through.


Recruiting and training personnel that fall outside of your core business task will be, first of all, costly. Checking their eligibility, their background, proven experience, DBS records, right to work and most importantly, their team players skills, isn’t an easy task. Most likely you’ll need the help of an expensive agency to do all those checks.


But keep in mind that they can’t guarantee everything with a Swiss accuracy, as they don’t know your recruiter character and skills.


On top of that, let’s not forget expenses related with drug test, uniforms and equipments such as: torches, radio devices, chargers, traffic cones, road barriers, logbooks, stationary, or vehicles.


The bright side is that your security manager will have a direct control over the officers. However, there’s a downside of this aspect as well. While he spends time supervising the officers, he will diminish his duties related with other staff queries, customer service, and improving the workplace security procedures.


That’s not all. Having in-house security under a contract, means that you cannot dismiss a security officer who is not suitable for the role as he or she was hired, and it may incur an additional cost to get rid of said security personnel and hire another one.


Surely you don’t want to get stuck in this situation when a replacement can be at a phone call away from a private security company.


And what will you do if one or more guards calls off or calls in sick?


That means you need to hire extra security to have them on standby. Which may reflect in reduced number of working hours for other security staff in order to keep them all happy on a rota. If you haven’t thought about this, you’ll most likely need to increase their wages to cope with the less working hours.


Since we’re on this chapter, let’s count other costs of maintenance.


You need to pay for their training, security license that will need to be renew every 3 years, and have their records maintained for five years. If you’re using CCTV operators, they are entitled to an eye sight test every two years on your expense.


In terms of logistics we have costs such as:

  • workers compensation insurance,
  • unemployment taxes,
  • payroll taxes,
  • overtime taxes,
  • on the job training for new recruits,
  • holiday pay,
  • annual rises,
  • sick pay,
  • benefits.

All those needs to be added to the HR management process.


Let’s not forget the exposure to certain litigation.


Having in-house security means that you are directly entitled to their actions in any situations such as incidents and emergencies. Your liability insurance needs to cover this aspect, which means your insurance premium and potential claims will go up.


However, opting for a private security service company, those costs are covered by their insurance.


But wait, there’s more!


Being partnered with a private security company will increase the quality of security services by having specialised training, by being informed about any legislation changes and having experience of management in regards with solving related matters.


That’s why, here at SHIELD, we don’t sell dreams, we offer security solutions.


‘’Think safe, think smart, think secure, think SHIELD’’ 

Posted by Alexandru Zamfir

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